GENERAL TERMS
1.1. The Online Store Terms of Use (hereinafter — TERMS) regulate the use of the rental online store www.eventrent.lv (hereinafter — E-STORE) of SIA “AUG”. In accordance with these TERMS, the LESSOR rents out the goods displayed in the E-STORE, and the LESSEE rents the goods according to the assortment specified in the order placed in the E-STORE (hereinafter — RESERVATION) and accepts them.
1.2. The LESSOR is the limited liability company “AUG”, unified registration number LV50103272091, legal address: Riga, Mergupes Street 16, LV-1079, settlement account: LV79RIKO0002930235114.
1.3. By registering and/or reserving inventory in the E-STORE and agreeing to these TERMS, the LESSEE confirms that he/she is an adult, legally capable person or a legal entity represented by a duly authorized person.
1.4. By placing an order, the LESSEE confirms that he/she has read and agrees to the TERMS without objections.
1.5. If the rental inventory reservation is made in the E-STORE using only distance communication means, a Distance Contract is concluded between the LESSOR and the LESSEE.
1.6. The Distance Contract enters into force at the moment when the LESSEE has placed an order in the E-STORE using distance communication means and the LESSOR has delivered confirmation of the order via e-mail. The contract is in force until its full execution, namely, until the order is paid and the goods are handed over. The provisions of this clause apply to all orders and purchases made in the E-STORE.
1.7. For communication with the LESSEE, the LESSOR uses the e-mail address and/or mobile phone number provided by the LESSEE. All notifications delivered to the LESSEE at the e-mail address and phone number specified in the reservation are considered received.
1.8. All product prices in the E-STORE are indicated in euros, including value added tax (VAT) of 21%. Costs for delivery and assembly of goods, if necessary, are not included in the price of the goods. In addition to the price of the goods, the LESSEE pays for delivery services if a fee has been set for the specific delivery method or the fee is not included in the rental service.
1.9. The product images shown in the E-STORE are as close to reality as possible, but may differ from the offered product. To clarify the description of the product or to eliminate any uncertainty arising from its ordering, as well as to avoid misunderstandings, the LESSEE has the right and opportunity to contact the LESSOR using the means of communication and contact information specified in these TERMS. The LESSOR does not guarantee the suitability of the inventory for any wishes or purposes of the LESSEE.
1.10. The LESSEE agrees to the processing of his/her personal data, which are provided during registration, in the reservation and/or obtained by using the E-STORE, for the purposes of execution of the reservation (Distance Contract), including transferring it to third parties for delivery and payment processing.
PLACING AN ORDER AND PAYMENT PROCEDURE
2.1. The LESSEE may rent any available product in the E-STORE by making a reservation on the website www.eventrent.lv or by phone +371 28779797.
2.2. To place an order, the LESSEE who agrees with these TERMS selects a product, adds the product to the shopping cart and fills in the necessary contact information fields. After all data has been filled in, the LESSEE clicks “Order”. The application will be processed within 24 hours, and we will contact you.
2.3. Making a reservation does not impose an immediate obligation on the LESSEE to make a payment. Upon receiving the reservation, the LESSOR sends a confirmation of its entry into force and execution by sending an invoice to the LESSEE at the specified e-mail address. The reservation is valid until its execution or until withdrawal in the cases provided for in these TERMS.
2.4. Payment for the goods must be made by non-cash settlement by bank transfer, based on the invoice issued by the LESSOR. The order is considered received and execution begins only after payment has been made.
2.5. The order becomes binding on the LESSEE and the LESSOR at the moment when the LESSEE places the order and receives confirmation from the LESSOR by e-mail. The order is considered submitted and the LESSOR begins delivery of the inventory after receipt of payment.
2.6. The LESSOR has the right to refuse the order, informing the LESSEE thereof, if:
2.6.1. the inventory is no longer available in the LESSOR’s warehouse or in the required quantity;
2.6.2. the LESSEE has not familiarized themselves with the e-store TERMS.
2.7. The LESSEE is obliged to verify the information and data specified in the order. If a discrepancy is found, the LESSEE shall immediately inform the LESSOR using the means of communication.
ORDER COLLECTION OR DELIVERY, DELIVERY COSTS
3.1. When placing an order in the e-store, the LESSEE may choose one of the following delivery methods:
3.1.1. collection of inventory by arriving in person at the SIA AUG warehouse (Slokas Street 52, Riga).
3.1.2. delivery to the address specified by the LESSEE;
3.2. Delivery terms and costs vary according to the delivery method and delivery location chosen by the LESSEE.
3.3. Inventory delivery is carried out to the LESSEE’s address specified in the order, if the LESSEE has indicated and paid for inventory delivery when placing the order. Before delivery, the LESSOR agrees with the LESSEE on the time of inventory delivery.
3.4. The inventory delivery period is in accordance with the agreement.
3.5. Inventory collection is possible only if the ordered inventory has been fully paid for.
RENTAL TERMS
4.1. Rented inventory must be used responsibly and treated with care.
4.2. The inventory must be returned in the condition in which it was at the time of receipt, i.e. without damage or shortages. If damage or shortages are detected at the time of return, an acceptance — handover act is drawn up, recording the damage or shortages of the inventory. Based on the above-mentioned act, the LESSEE shall pay the full value of the damaged or missing inventory.
4.3. If the inventory is used in outdoor events — attention must be paid to ensuring that the inventory is not damaged due to rain, snow, storms or other conditions (e.g. tables and chairs must not be placed in the open air during rain; chair legs must not be damaged by contact with sand, grass, stones, etc.). A suitable location must be chosen for the inventory so that it is not damaged.
4.4. According to the invoice issued by the LESSOR, payment for inventory rental and delivery, if necessary, must be made in full 100% before the day of the specific event or the time of receipt of the inventory. The specified rental fee for inventory is for rental for one day.
4.5. Inventory can be received and returned at SIA AUG warehouse (Slokas Street 52, Riga), with the time of receipt — return agreed upon in advance.
4.6. If necessary, we provide inventory delivery to your chosen event location. The fee for inventory rental delivery is calculated individually for each order, taking into account the distance of the delivery location from SIA AUG warehouse (Slokas Street 52, Riga) and the day of the week on which the delivery is to be made.
4.7. In case of questions and uncertainties, please contact us by calling +371 28779797.
PERSONAL DATA PROTECTION
5.1. Personal data provided by LESSEES are processed in accordance with the requirements of the Personal Data Protection Law and other regulatory acts of the Republic of Latvia governing the processing and protection of personal data. When processing and storing the Buyers’ personal data, the Seller uses organizational and technical means that ensure the protection of personal data from accidental or unlawful disclosure, alteration, as well as from any other unlawful processing.
COPYRIGHT
6.1. Full or partial publication, reproduction, transfer or storage, modification or supplementation of the content of the e-store (including, but not limited to: published materials, logos, photos, graphic images, etc.) for commercial purposes is prohibited unless the holder of the copyright or intellectual property rights has consented to such activity. The prohibition does not apply to downloading and storing the content on a computer, tablet or smartphone and printing it solely for personal (non-commercial) use.
6.2. The content of the e-store may be quoted in accordance with applicable copyright laws. If content is quoted, its source must be indicated, however, it is prohibited to reproduce, publish or distribute the trademarks or logos contained in the e-store without the prior written consent of the owner of these trademarks or logos.
6.3. In case of violation of the e-store’s copyright, the LESSEE may be held liable in accordance with the procedure established by the regulatory acts of the Republic of Latvia.
LIABILITY
7.1. The LESSOR shall not be liable for expenses or losses that may arise as a result of the use of the information specified in the e-store or because the website or e-store is unavailable for any reason or the operation of the e-store has been disrupted or interrupted.
7.2. The LESSOR does not assume any risks or liability if the LESSEE has not familiarized themselves or has only partially familiarized themselves with the Terms.
7.3. The LESSOR shall not be liable for any inconsistency between the colour, size, shape or other parameters of the inventory shown in the e-store system and images and the actual properties of the goods.
7.4. The LESSEE assumes all risks and liability for purchases made in the e-store, including receipt (acceptance) and return of the inventory.
7.5. The LESSOR is not liable for delays in the performance of obligations or non-performance, or other types of non-performance arising from such circumstances and obstacles that are beyond the LESSOR’s reasonable control, including but not limited to strikes, government orders, hostilities or national emergency, environmental or climate anomalies, non-performance by third parties, disruptions in internet connection, as well as technical problems with communication equipment, computers and software.
OTHER PROVISIONS
8.1. Information exchange between the LESSEE and the LESSOR takes place using the LESSEE’s e-mail address, postal address or telephone number. The Buyer may use the means of communication listed at http://www.eventrent.lv/kontakti/
8.2. The operation of the website and e-store is regulated by, and these Terms are subject to, the laws of the Republic of Latvia. Relationships arising from transactions with LESSEES, where the LESSEE is a natural person within the meaning of the Consumer Rights Protection Law, are regulated by the Consumer Rights Protection Law and other regulatory acts on consumer rights protection.
8.3. All disputes shall be resolved by negotiation as far as possible. If no agreement is reached, the dispute shall be referred to the court for consideration in accordance with the procedure established by the regulatory acts of the Republic of Latvia.